Neon Bingo is a vibrant online bingo platform that promises to deliver an exciting gaming experience to its players. Owned by the popular 888 Group, Neon Bingo has been in the industry since 2013, earning a reputation for its eye-catching design and user-friendly interface. This comprehensive review will delve into the various aspects of Neon Bingo, including its games, promotions, customer support, and more, to help you decide whether it's the right bingo site for you.
1. About Neon Bingo
Neon Bingo is operated by the 888 Group, a company with more than 25 million players worldwide. Given its global popularity, it's no surprise that the site is regulated and licensed by the Great Britain Gambling Commission, ensuring a safe and legal gaming environment for its players.
The site's design is modern and inviting, with a simple layout that makes navigation a breeze. Despite being in the industry for several years, Neon Bingo has managed to stay updated and fresh, delivering a seamless gaming experience.
Contact Information
For any queries or assistance, players can reach out to the Neon Bingo customer support team via:
- Live Chat (10 AM to 2 AM, UK time)
- UK Phone - 0800 901 2510 (10 AM to 2 AM, UK time)
- Email - contact@neonbingo.com
2. Bingo Games Offered
Neon Bingo offers a variety of bingo games to suit players of all preferences. The two main bingo variants available on the site are:
- 90-ball bingo
- 75-ball bingo
These popular game formats are available in multiple rooms, with games running frequently throughout the day. Players can also enjoy free bingo games, although a deposit is required to access them.
Ticket Prices and Prizes
The ticket prices for regular bingo games range from 3p to £1, making them accessible to players with varying budgets. These games attract anywhere between 5 and 250+ players at a time and offer prize pools of up to £900+.
For those looking to win big, Neon Bingo also features games with dedicated or progressive jackpots. These games offer prizes ranging from £10 to a whopping £10,000 and can be entered with tickets costing up to £10 each. Due to their massive prizes, these games tend to have higher player activity and can see up to 7,000+ participants.
3. Special Games
Neon Bingo stands out with its selection of unique and special games, designed to provide an engaging and entertaining experience. Some of these special games include:
Mystery Jackpot
This popular game, available on most 888 Group sites, offers a unique twist to the traditional bingo experience. The jackpot for this 75-ball bingo game remains a mystery until just before the room opens and can range from £10 to £500.
WOW! Free Spins
For players who enjoy spinning the reels on slot games, the daily WOW! 90-ball bingo game offers a chance to win up to 100 free spins to use on Neon Bingo's slots.
The Big £10,000
As the name suggests, The Big £10,000 is a monthly 90-ball bingo game with a massive £10,000 jackpot up for grabs. With tickets costing £10 each, this game attracts a large number of players, making it the most popular bingo room on Neon Bingo.
Bingo Roulette
Bingo Roulette is another unique game offered by the 888 Group on Neon Bingo. Combining the excitement of bingo and roulette, the game involves spinning a roulette wheel to determine the numbers called. Players cover the called numbers with casino chips, and the first to cover all five numbers wins the prize.
4. Playing at Neon Bingo
The member's area at Neon Bingo provides a user-friendly and responsive gaming environment. Though there are no dedicated mobile apps for the platform, the site is optimized for mobile browsers, ensuring a smooth experience for players on the go. Neon Bingo utilizes the Dragonfish software, a reputable name in the online gaming industry.
Loyalty Points System
While Neon Bingo doesn't openly advertise its loyalty points system, players can earn points for every deposit made. These points can be exchanged for bingo bonus cash, with 1,000 loyalty points equating to £1.
To create an account at Neon Bingo, players must provide valid identification for verification purposes.
5. Promotions and Bonuses
Neon Bingo offers a variety of promotions and bonuses to entice both new and existing players. Some of these offers include:
- Welcome Bonus: New players can take advantage of a generous welcome bonus, which typically involves a match deposit bonus and free spins or bingo tickets.
- Daily, Weekly, and Monthly Promotions: Regular promotions are available to keep players engaged, with offers such as cashback, reload bonuses, free spins, and more.
- VIP Program: Loyal players can benefit from Neon Bingo's VIP program, which offers various perks and rewards, including exclusive promotions, faster withdrawal times, and personalized customer support.
Remember to check the site's terms and conditions for specific details on promotions and bonuses, as wagering requirements and other restrictions may apply.
6. Slots and Casino Games
In addition to its bingo offerings, Neon Bingo features a selection of slots and casino games for players to enjoy. The platform offers popular slot titles from renowned providers such as NetEnt, IGT, and Eyecon, ensuring a high-quality gaming experience.
For those who prefer traditional casino games, Neon Bingo also offers options such as roulette, blackjack, and baccarat. Moreover, the platform features live dealer games, providing an authentic casino atmosphere from the comfort of your home.
7. Payment Options
Neon Bingo provides a range of secure and convenient payment options for players to deposit and withdraw funds. Some of the available methods include:
- Visa
- MasterCard
- PayPal
- Paysafecard
- Neteller
- EntroPay
- Wire Transfer
It's important to note that withdrawal times and limits may vary depending on the chosen payment method.
8. Security and Licensing
As part of the 888 Group, Neon Bingo is committed to providing a safe and secure gaming environment for its players. The site is licensed and regulated by the Great Britain Gambling Commission, ensuring the highest levels of safety and fairness.
Neon Bingo also employs advanced encryption technology to protect players' personal and financial information, providing peace of mind while enjoying the platform.
9. Customer Support
Neon Bingo prides itself on offering excellent customer support to its players. The platform's support team can be reached via live chat, phone, or email, as mentioned earlier in this review. The live chat and phone support options are available between 10 AM and 2 AM (UK time), ensuring prompt assistance during peak hours.
10. User Reviews
Though Neon Bingo has a limited number of user reviews available online, the platform has received mixed feedback from players. Some users praise the site for its great games, friendly chat hosts, and fast withdrawal process. However, others have expressed concerns about repeated winners in games, unfulfilled bonus promises, and slow customer support.
Despite these mixed reviews, Neon Bingo remains an active and popular platform, providing a wide range of games and promotions for players to enjoy.
Conclusion
Neon Bingo offers an engaging and entertaining gaming experience for bingo enthusiasts. With its visually appealing design, wide variety of games, and generous promotions, the platform caters to players of all preferences and budgets. While user reviews may be mixed, Neon Bingo's popularity and affiliation with the reputable 888 Group make it a platform worth considering for your online bingo needs.